Our goal is to become a real partner in the management of services and user support and not just a simple service provider: an expert interlocutor able to support, plan and study targeted solutions, always ensuring a timely and timely response. The Customer will thus be able to focus on his business by delegating the management of no core activities to a qualified person, able to increase the satisfaction of the end Customer, centralizing and optimizing the assistance process. Operational expenditure will be rationalized and the brand image improved.
The advantages for the customer in choosing Rekeep Digital consist in our ability to supply:
A fast and efficient multi-channel service in order to satisfy the end customer;
Standardized services and by now consolidated in previous experiences;
Technical on site and remote assistance designed on different needs;
Customized design of the service model, based on individual needs;
Attitude to Governance and focus on specific processes;
Ability to internalize personnel, activities and processes;
A Service Desk service with high technological content that is constantly attentive to market developments;
Maintenance and improvement of the continuity, efficiency and functional safety of the information technologies in use;
Containment and rationalization of operating expenses;
Improvement of the brand image through a series of innovative and high-tech proposals.
Outsourcing allows the customer to outsource no core activities, thus freeing up resources to devote to higher value added activities. The project has also allowed an increase in the efficiency and effectiveness of IT services and a significant saving in terms of costs.
in Outsourcing they are:
Governance & Services Management
The numbers relating to the work carried out are of absolute importance:
The services included in the Advanced Services Center are:
Hyper and Auchan SpA galleries
The areas subject to the survey were:
Indoor parking spaces
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